Refund and Returns Policy
At Iron & Tee Co., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund process subject to the following conditions:
- Return Process:
- Contact our customer support team within [10] days of receiving your order to initiate the return process.
- Our team will provide you with detailed instructions and a return shipping address.
- Pack the item securely in its original packaging (if available) to ensure safe return shipping.
- Ship the item back to us using a trackable and insured shipping method. Please retain proof of shipment for your recor
- Refund Process:
- Once we receive and inspect the returned item, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow [7 to 10] business days for the refund to appear in your account, depending on your bank or payment provider.
- Customer Requirements:
- Returns must be initiated within [10] days of receiving your order.
- The item must be unused, in its original condition, with all tags and labels attached.
- We reserve the right to refuse a return if the item shows signs of wear, damage, or alteration.
- For hygiene reasons, certain items such as underwear or swimwear are non-returnable unless they are defective or damaged.
If you have any questions or need assistance with the return and refund process, please contact our customer support team at [email protected].
Please note that custom or personalized items are generally non-returnable unless there is a manufacturing defect or error on our part.
We take pride in providing high-quality products and exceptional customer service. If you have any concerns or if you require further clarification regarding our return and refund policy, please reach out to our customer support team.
Our Philosophy and Mission
At Iron & Tee Co, our mission is to provide golfers with stylish, high-quality apparel that combines classic and modern styles.
We use only the finest materials and pay close attention to every detail of our products to ensure exceptional quality
As a Wisconsin-based company, we draw inspiration from our local culture and traditions and are committed to supporting our community
Above all, we are passionate about the sport of golf and invite you to join us in celebrating this timeless tradition