Refund and Returns Policy

At Iron & Tee Co., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund process subject to the following conditions:

1. Return Process:
   • Contact our customer support team within 10 days of receiving your order to initiate the return process.
   • Our team will provide you with detailed instructions and a return shipping address.
   • Pack the item securely in its original packaging (if available) to ensure safe return shipping.
   • Ship the item back to us using a trackable and insured shipping method. Please retain proof of shipment for your records.
2. Refund Process:
   • Once we receive and inspect the returned item, we will process your refund.
   • Refunds will be issued to the original payment method used for the purchase.
   • Please allow 7 to 10 business days for the refund to appear in your account, depending on your bank or payment provider.
3. Customer Requirements:
   • Returns must be initiated within 10 days of receiving your order.
   • The item must be unused, in its original condition, with all tags and labels attached.
   • We reserve the right to refuse a return if the item shows signs of wear, damage, or alteration.
   • For hygiene reasons, certain items such as underwear or swimwear are non-returnable unless they are defective or damaged.

If you have any questions or need assistance with the return and refund process, please contact our customer support team at [email protected].

Please note that custom or personalized items are generally non-returnable unless there is a manufacturing defect or error on our part.

We take pride in providing high-quality products and exceptional customer service. If you have any concerns or if you require further clarification regarding our return and refund policy, please reach out to our customer support team.